We are committed to protect the confidentiality and security of the personal information that you will provide us during the reservation process and in the course of your stay. In proceeding with the reservation, you agree to allow the Hotel and its related corporations to collect and use your personal data for the purpose of administering, managing and maintaining our customer relationship with you.
This policy is prepared to comply with the Data Privacy Act of 2012 (DPA), enacted by Congress in August 2012 as Republic Act No. 10173, and its Implementing Rules and Regulations (“IRR”), issued by the National Privacy Commission.
The Reef Island Resort Mactan Cebu values the privacy and the confidentiality of its members’ Personal Data. This includes but is not limited to:
Permanent and Current Home Address
Landline and Mobile Numbers
Company of employment
Occupation and position
Personal Data Other Than Yours:
Personal data submitted by our members may also include but are not limited to:
Your spouse’s name
Children’s name/s Parent/s name/s
You will also explicitly consent and authorize The Reef Island Resort Mactan to process and use your Personal Data.
The Reef Island Resort Mactan Cebu may collect your Personal Data through the means including not limited to the following:
Printed registration forms at The Reef Island Resort Mactan Cebu
Online registration forms at The Reef Island Resort Mactan Cebu website (both desktop and mobile).
Interactions with our concierge agents through phone, email, chat, and social media accounts.
Availing of offers, promos, benefits, and services offered by The Reef Island Resort Mactan Cebu
Responses and submission of information through surveys, printed or digital (through email, social media polls, or The Reef Island Resort Mactan Cebu website, both desktop and mobile).
Provided information via other requests, complaints and inquiries.
Visits and use of our website, social media sites and other digital platforms.
Social media via tagging, reposting or mentioning The Reef Island Resort Mactan Cebu, its subsidiaries and partners on any social media account.
Website analytics tools
Use and Disclosure of Personal Data:
The Reef Island Resort Mactan Cebu may disclose its member’s Personal Data to the following:
Duly authorized representatives
Related companies (including member-companies)
Assignees and 3rd party service providers.
Personal Data Protection:
The Reef Island Resort Mactan Cebu is committed to protect the privacy of all submitted Personal Data by its members. This includes Personal Data transferred to 3rd parties performing services on behalf of The Reef Island Resort Mactan Cebu.
Any Personal Data provided to The Reef Island Resort Mactan Cebu as stated in the collection section of this policy will be processed only for the declared purpose for its collection.
The Reef Island Resort Mactan Cebu will process Personal Data according to the general principles of transparency, legitimate purpose and proportionality.
Any activity by the member on The Reef Island Resort Mactan Cebu website or social media platforms will not result in the member’s name being added to a mailing list, unless the member specifically requests The Reef Island Resort Mactan Cebu to do so.
The Reef Island Resort Mactan Cebu will not provide or sell any Member’s collected Personal Data to any unrelated or unauthorized 3rd party.
The Reef Island Resort Mactan Cebu maintains the following measures (including but not limited to) to ensure protection of our Members’ Personal Data against disclosure, loss, theft, unauthorized access, modification or usage:
Password encryption of data
Restricted file access to authorized employees
Regular audit trails
These implemented measures may still be subject to human and operational error and are not completely foolproof. The Reef Island Resort Mactan Cebu has taken contingencies to prevent unauthorized access, improper processing, or usage of Members’ Personal Data through the above stated measures.
Withdrawal of Consent:
Members can withdraw consent of Personal Data storage and usage from The Reef Island Resort Mactan Cebu at any time via a request through firstname.lastname@example.org
Depending on the nature of your withdrawal, The Reef Island Resort Mactan Cebu may not be in a position to continue to extend our benefits and services to you.
Sites, services and/or other platforms accessed through The Reef Island Resort Mactan Cebu website may have been independently developed by other 3rd parties.
The Reef Island Resort Mactan Cebu has no control over and does not maintain these sites and platforms. Henceforth, The Reef Island Resort Mactan Cebu will not be responsible the privacy and policies and practices of these 3rd parties.
Personal Data submitted or published in The Reef Island Resort Mactan Cebu website may be available worldwide via internet access and/or Cloud Storage services.
The Reef Island Resort Mactan Cebu does not have nor maintain control over the use and misuse of such information.
Cookies are used to recognize the devices you use in order to improve your user experience. These may also provide information to the owners of the site.
These cookies are encrypted and do not save any Personal Data about you. Please note that if you disable or block cookies, you will not be able to access the full services of The Reef Island Resort Mactan Cebu website.